SHIPPING & RETURNS
We DO NOT ship WORLDWIDE but we are working on it. Shipment will go out on business days: Monday - Friday.
If you purchase on a holiday, please take note that due to certain U.S holidays, items may take longer to ship.
Standard Shipping (0.0 lb - 5.0 lb) : $8.00
Weight 3 (5.1lb - 20.0 lb) : $12.95
Heavy (21.0 lb - 100.0 lb) : $19.95
International, when fixed (0.0 - 20.0) : $45.00
ORDERS OVER $50.00 FREE SHIPPING!
Orders will be in process for 2-3 business days.
For Hawaii and other U.S territories, shipping will be based off of weight and will be applied at checkout. These items will also take 3-5 weeks to be delivered.
We will provide you with an estimated delivery date upon shipping your order.
If you have a reason to believe your package has been lost or stolen, please contact customer care (firstname.lastname@example.org) so that we can investigate for you.
We allow a 15 day return policy with the unworn, unwashed, and unstained (of makeup, deodorant, etc.) product with tags attached for full refund. We are happy to accept the return under these circumstances!
Helpful Hint: if returning by mail, we suggest using USPS flat rate shipping for convenience of both parties. You will be responsible for covering shipping costs to return items.
If you believe the item you received wasn't what you ordered, our deepest apologies, but not a problem! Get back to us within 24 hours of receiving and we will inspect it for you. If the item you received was defective get back to us within 2 days of receiving and we will also inspect it. If we don't hear from you in the 2 day span, we will not be required to give credit back.
Please note that original shipping fees are non-refundable and return shipping costs are the customer's responsibility. GIAMBRONEDESIGNS does not provide return shipping labels. A restocking fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address.
Anything that is discounted is FINAL SALE. No refunds or credit will be given back once purchased.
RESERVED RIGHTS REGARDING RETURNS:
GIAMBRONEDESIGNS reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
-An irregular or excessive returns history indicative of “wardrobing;”
-An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,
-Potential fraudulent or criminal activity.
-Similarly, GIAMBRONEDESIGNS reserves the right to refuse service (online) to any customer or entity, due to similar actions as noted above.
If you have any other questions, feel free to contact us!